Returns & Exchanges

At Lily Blanche, we want you to be completely enamored with your new fashion pieces; if you are not entirely satisfied, we offer a seamless return and exchange process within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Ensure all items are in their original, unworn condition with tags attached, and securely pack them in the original Lily Blanche boutique packaging.

  • 3.
    Label and Post

    Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.

  • 4.
    Quality Check and Refund

    Once our studio receives your return, we will inspect the items and process your refund or dispatch your exchange within 5-7 business days.