Returns & Exchanges
At Lily Blanche, we want you to be completely enamored with your new fashion pieces; if you are not entirely satisfied, we offer a seamless return and exchange process within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Ensure all items are in their original, unworn condition with tags attached, and securely pack them in the original Lily Blanche boutique packaging.
- 3.Label and Post
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.
- 4.Quality Check and Refund
Once our studio receives your return, we will inspect the items and process your refund or dispatch your exchange within 5-7 business days.
